With the steady growth of the eCommerce market worldwide, the dropshipping business model has also gained popularity among retailers. According to new statistics, almost 33% of online businesses choose the dropshipping fulfillment method. This is mainly due to the fact that, as a dropshipper, the barriers to entry into the eCommerce space are relatively low, as you do not have to invest in extensive inventory in order to get your shop up and running. At the same time, however, you are also giving up a large part of your independence. You give your dropshipping provider control of warehousing, order fulfillment, packaging, and shipping, which means that choosing the right dropshipping provider for your business is key to the success of this business model.
In this article, you can read a thorough introduction to BrandsGateway’s dropshipping service and learn about the benefits of dropshipping.
What is BrandsGateway?
BrandsGateway is one of the fastest growing B2B online marketplaces in luxury fashion, connecting dropshippers with end customers while taking care of everything in between including storage, shipping, delivery and even returns of items.
As a dropshipping provider, BrandsGateway works with thousands of companies around the world in the dropshipping industry. Their experienced team strives to source and supply all of their dropshipping partners with the highest quality fashion items.
They also pride themselves on their great customer service, quick response times, and business support that they provide to their customers. The company’s mission is to provide the highest level of customer satisfaction at all times and to be a trusted and reliable source for buyers in businesses of all sizes.
How much does a Dropshipping subscription with BrandsGateway cost?
BrandsGateway offers three types of subscription packages that include the same services but are billed either monthly, quarterly or annually. The services included are as described below,
- All orders are carried out with no minimum order quantity (MOQ);
- Orders are automatically routed to BrandsGateway after an order is placed in your store;
- Synchronize inventory in your store in real time;
- Automated solution for shops based on Shopify, WooCommerce, Shift4Shop and Wix;
- Access to CSV and XLS files updated daily;
- Have a dedicated account manager who is always at your service;
- Access to a currency converter.
To benefit from the above services, you can choose one of the following plans depending on what you think is best for your business right now.
- Monthly package: As the name suggests, if you choose this package, you will be billed 295 EUR per month.
- Startup Package: If you choose this package, you can not only enjoy quarterly billing, but also save 34% compared to the monthly package. In this way, the quarterly invoice amount is EUR 590 every three months.
- Annual package: As the name suggests, this package has to be paid for once a year. As a result, you can not only make payments once a year, but also save up to 66% on your plan and the annual package costs only 1695 EUR annually.
How do I register and get started?
Registering as a Dropshipper from BrandsGateway is very easy. First, visit the website and choose a dropshipping package that you think suits you best, then sign up. Then simply enter your billing address, e-mail address and a password, which you will use to access your customer account in the future, as well as your credit card details. As soon as you have completed this registration form, you will receive import instructions and tutorial videos for installing and connecting the BrandsGateway plugin to your shop. The biggest advantage is that you can simply select which categories you want to import and assign your desired markup and the BrandsGateway products will be visible in your shop after just a few hours. As soon as an order is received in your store, it is automatically forwarded to our system and after you have paid for it in your BrandsGateway account, it is dispatched and sent to your end customer within 24 hours.
How does dropshipping work with BrandsGateway?
In this section, we will walk you through the key aspects of the dropshipping partnership with BrandsGateway and cover all the key points you need to know. Should you still have a question, please do not hesitate to contact our helpdesk.
The authenticity of the products
All products sold by BrandsGateway are 100% authentic and have the necessary documentation to prove it. They are bought directly from the brands in remaining stock and come with all the necessary authenticity documents such as tags, guarantee and authenticity cards or certificates. BrandsGateway has no tolerance for fakes, replicas or center fires.
First steps and setup of the BrandsGateway plugin
If you’ve followed the steps above, you now have your BrandsGateway account ready. You will first receive an e-mail to the e-mail address you provided when registering, which contains the plug-in for your shop as well as training videos and tutorials for installing and importing products. BrandsGateway’s plugin is available for multiple systems such as Shopify, WooCommerce, Wix and Shift4Shop. By clicking on the link you received in the email, you can easily integrate the plugin into your shop and select the product categories that you would like to sell in the future. Category mapping allows you to map the categories in the BrandsGateway plugin to your categories in your shop to ensure that all products are included and each fall into the correct category so that your customers can easily find what they are looking for. Also, through the plugin, you can set your margin and the currency that you want to sell on your website.
Once you’ve got everything set up and started selling, your orders will automatically be routed to BrandsGateway upon receipt. All you have to worry about is paying for your customers’ orders. If you log into your BrandsGateway account and select the option “Orders” in your menu, you will see all your incoming orders, which you can either pay for or cancel. Once an order is paid for, it will be shipped within the next 24 hours and will be on its way to your customers.
How does the fulfillment process work?
Storage and shipping
The products supplied by BrandsGateway are located in several warehouses around the world, depending on the brand and type of product. Once you have paid for an order, we need a maximum of 24 hours to process it and hand the package over to the courier. BrandsGateway has teamed up with FedEx, DHL and UPS to always offer your end customer the best possible delivery option, regardless of the location of the warehouse that ships the items.
Your shipping costs vary depending on the location of the item ordered and the location of the end customer. They offer shipping from 15 EUR if the economy service is selected, but also express shipping at a higher price. Each package is insured for EUR 30, which can be claimed if the package is lost or damaged. However, you have the option of taking out additional insurance for any package you want. If there are multiple items in the package or if they are particularly expensive, it is recommended that you take out additional insurance. The cost of this depends on the total cost of the package. BrandsGateway charges 10% of the total price of the package in order to insure the package in any case. All products ordered leave or store with the required customs documents, but the end customer is responsible for paying any applicable taxes and duties on the order if necessary.
Due to the regulations of the European Union, BrandsGateway has to add an invoice to the package it sends to the customers of its dropshippers. This only includes the address of the warehouse that ships the items with the generic name “Fashion Center”, so the package is in no way connected to BrandsGateway. Where regulations facilitate paperless trading, they do not contain any invoices at all. Unfortunately, they don’t offer custom packaging as they ship all orders in their unlabeled boxes. However, you have the option of having the articles sent to you first, then attaching the individual packaging yourself and sending it to the end customer. Once an order has been shipped to your customer, they will always share the tracking number with you for better visibility. You can always find the tracking number when you are logged into your Dropshipper account and view the shipment in the “Orders” section in the menu.
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As a dropshipper, you might be wondering how returns work with BrandsGateway since you are not the one dealing with inventory management. BrandsGateway accepts returns within 14 working days after the end customer allegedly received the package. All returns that are sent back at a later date will be rejected. If the purchased item is defective, their reseller should email BrandsGateway B2B Customer Service and send key details of the product such as the date of purchase and photo proof so that the problem can be further investigated. If a product is faulty or damaged, you will automatically receive a return label that the end customer only needs to attach to the return package and return the product.
If the return is made for other reasons, for example because the end customer does not like the product or he has ordered the wrong size, the return must be paid for either by the end customer or by the dropshipper. Due to the value of the return package, every return must be made via DHL, UPS and FedEx. In addition, all customs duties should be paid by the customer and if a package is returned from outside Europe, a flat fee of 27 EUR should be paid. This can either be paid in advance or require a deduction from the amount to be reimbursed. It is important to note that all products that are returned must be in the original condition as the end customer received them. You should have all attachments such as boxes, dust bags and labels with you and show no signs of use, otherwise the return will be refused and sent back to the end customer. Once a return has been received and authorized, a refund will be made via PayPal within 5 working days.
BrandsGateway does not normally offer replacements when a product is returned. Their return policy only allows a money refund through PayPal after the returned item has been received and verified at one of their partner warehouses. If you would like to offer your customer a replacement item, you can reorder the same product at any time and have it delivered directly to your end customer for a fee. The previously purchased item should be returned to our warehouse within 14 days of receipt and the purchase price of the first item will be refunded as soon as possible.
As highlighted in this article, BrandsGateway has many advantages as your dropshipping supplier. If you have any unanswered questions, they are available to you at any time, both before the start of your partnership and during your partnership. BrandsGateway encourages anyone interested in dropshipping to benefit from their 5 star customer service and do not hesitate to contact us via WhatsApp, email or the live chat option on our website.